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Srujan_Vishwana
Srujan_Vishwana
Level 4
October 27, 2015
Solved

Not able to access Marketo Community via Google Chrome

  • October 27, 2015
  • 3 replies
  • 3742 views

Hi Scott K. Wilder​,

I'm not able to access Marketo Community via Google Chrome, with all the recent bugs my assumption is that some backend work is going on. If not, please look into it!

Thanks,

Sru

Best answer by Kenny_Elkington

Try clearing your browser history in chrome.  There might be a bad history item which is forcing a redirect to the bad domain.

3 replies

Grégoire_Miche2
Grégoire_Miche2
Level 10
October 27, 2015

Hi Srujan,

I use Google Chrome without any issue today.

Is it blocked at login or slow with disabled features as described here : Have you been experiencing significant difficulties using the community for the past 2/3 days?

-Greg

Srujan_Vishwana
Srujan_VishwanaAuthor
Level 4
October 27, 2015

Hi @Grégoire Michel​ and Scott K. Wilder​

Please find the screenshot with the error message. I just took the screenshot a few minutes back. It's working perfectly fine on Safari and FireFox

Best,

Sru

Kenny_Elkington
Adobe Employee
Kenny_ElkingtonAdobe Employee
Adobe Employee
October 27, 2015

Your issue is that you're trying to access a domain which doesn't exist.  There is a forward-slash missing between .com and the 3 in your URL.  You're probably accessing the page via a bad auto-completed URL.  You should be fine if you navigate directly to nation.marketo.com in Chrome.

Srujan_Vishwana
Srujan_VishwanaAuthor
Level 4
October 27, 2015

Hi all,

I'm clicking on the 'Community' button available within the Marketo instance and I'm being shown the error message. I thought this was because of a VPN issue and I retried after disconnecting the VPN and still the same issue.

As per @Kenny Elkington​ and @Philip Tieu​ suggestion I typed nation.marketo.com and also nation.marketo.com/welcome both didn't work

Thanks,

Sru

Kenny_Elkington
Adobe Employee
Kenny_ElkingtonAdobe EmployeeAccepted solution
Adobe Employee
October 27, 2015

Try clearing your browser history in chrome.  There might be a bad history item which is forcing a redirect to the bad domain.

    Srujan_Vishwana
    Srujan_VishwanaAuthor
    Level 4
    October 28, 2015

    Community is now active in Google Chrome. Thanks all

      A
      Anonymous
      October 28, 2015

      Great. Thank you for letting me know.

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