Skip to main content
Dan_Stevens_
Level 10
August 16, 2017
Question

None of our trigger campaigns are firing - anyone else experiencing this?

  • August 16, 2017
  • 2 replies
  • 2956 views

While testing an event program this evening, a member of my team noticed that the "registered for event" trigger campaign didn't react to the form submit.  It just placed the member in an "on list" program status.  In doing some further testing, I've found that none of our trigger campaigns are reacting to any engagement/activity.  Is anyone else experiencing this?  Our campaign queue is empty.

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.

2 replies

Dan_Stevens_
Level 10
August 16, 2017

Just heard back from Support - they're able to reproduce this on their end as well.

Dan_Stevens_
Level 10
August 16, 2017

And now, this officially posted to the Community:

Josh_Hill13
Level 10
August 16, 2017

is this resolved?

Level 8
August 17, 2017

We had the same issues most of today, but everything seems to be back to normal on my end now.