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August 24, 2015
Question

No CNAME found for branding domain

  • August 24, 2015
  • 1 reply
  • 3460 views

Hi Marketo Community,

My IT person configured our Cnames, however when I went to change the branding domain in the admin email field, I came across this error message: "No CNAME found for branding domain: "

Any advice on how I can update my cname?

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1 reply

SanfordWhiteman
Level 10
August 24, 2015

What is the CNAME in question?

August 24, 2015

The email branding domain.

SanfordWhiteman
Level 10
August 24, 2015

I'm talking about the actual hostname.  There's no reason to hide that kind of thing here as it just makes troubleshooting more difficult.