Newsletter Success amount vs Clicked amount, difference? | Community
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Calvin_Pineda
Level 2
May 11, 2018
Question

Newsletter Success amount vs Clicked amount, difference?

  • May 11, 2018
  • 2 replies
  • 1400 views

Hey there,

I'm a beginner using Marketo and I realized that one of our newsletter has a different amount for success and for clicked (I'll attach snippet). Is this just a discrepancies in numbers or is success measuring something else vs clicked? I know we have triggers to measure measure "clicks" and then changing the newsletter program status to "clicked", so that's why I'm a bit confused with the difference in the numbers.

I apologize if this is a simple question, I tried to search for some information but could not find much. Thanks in advance

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2 replies

Devraj_Grewal
Level 10
May 11, 2018

Calvin,

I would navigate to Admin > Tags > Channel and locate the channel this program is using. From there you can see if there are multiple statuses that are successes, rather than just one for "Clicked".

Calvin_Pineda
Level 2
May 11, 2018

Thank you so much Devraj ! will do