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August 21, 2014
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New Trigger: Account Owner Changes

  • August 21, 2014
  • 6 replies
  • 3471 views

I'd love to have a trigger available for campaigns based on when an Account Owner changes in SFDC. Our Account Owner data is much more reliable than our Contact Owner data. While we can certainly run campaigns to keep Contact Owner data more up to date so it matches Account Owner data, it would be easier to maintain if we could keep better track of when an Account Owner gets updated.

Edit: June 2016 - just to clarify, this idea is marked as "Already Have It," but it is not in fact part of the platform.

6 replies

hena_wells
Level 4
September 4, 2014

Hi Marcie,

Try triggering off the field Account Owner Email Address using a Change Data Value flow action.

Thanks

Aj
October 30, 2014
That is not an available option in the Data Value Changes trigger.
Mark_Farnell
Level 5
July 30, 2015

I cannot see an option for Account Owner Email Address in Data Value Changes either.  If it's marked as Already Have It, would someone please tell me where that is?

June 22, 2016

There is an 'Owner Changes' trigger - is that what they're referring to ? It doesn't reference SFDC or account owner, just says 'Owner changes' so i am not sure.

June 22, 2016

No, that one refers to "Lead Owner"

June 22, 2016

Were you able to find the solution to this per chance? I'm on the same boat at the moment and looking to pause member's cadence when account owner changes.

Carl_Delafonta2
Level 3
November 8, 2018

Anyone knows if this will be added to Marketo soon ? I'm also looking for this feature.

February 7, 2020
No text available