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A
Anonymous
October 17, 2016
Question

New Salesforce Formula Field, Info not coming into Marketo

  • October 17, 2016
  • 1 reply
  • 1043 views

Good Afternoon,

There were a couple of new formula fields that were created in Salesforce that I can see in Marketo however, the data for those leads is not populating in Marketo. Does anyone know if there is something I can do to update or refresh to populate those fields from Salesforce? I've already checked that the sync is up and working, I had disabled and enabled the sync and refreshed the schema.

I've also noticed that I'm not able to use the fields as filters.

Thanks!

Amanda

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1 reply

A
Anonymous
October 17, 2016

I believe that the reason the information wasn't coming over is because it wasn't seen as the lead being updated. The fields were added to Salesforce but the leads were technically updated.

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