New Program Tag errored in RCE | Community
Skip to main content
Chris_Willis1
Adobe Champion
Chris_Willis1Adobe Champion
Adobe Champion
July 14, 2015
Question

New Program Tag errored in RCE

  • July 14, 2015
  • 3 replies
  • 1486 views

Has anyone else run into this issue?  I created a new program tag for my RCE program membership reporting, and today once RCE had refreshed I'm attempting to bring this new tag into my reports and RCE is giving me an error and breaking the report when I attempt to filter on the new tag.

Is this a known issue?  Is there a quick fix for this problem or should I log a case with Support? 

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.

3 replies

A
Anonymous
July 20, 2015

Yes Marketo is having severe issues with their RCA program. They are working with their vendor to help with the issue. We have had the same problems

Kristen_Malkov1
Kristen_Malkov1
Level 7
July 22, 2015

Did you double check that your reporting is set up properly on the back end (admin)? (IE--inclusive regardless of cost, if you're not inputting cost for all program types?) Are you specifically saying that your tag isn't working at all or simply just receiving errors?

    Chris_Willis1
    Adobe Champion
    Chris_Willis1Adobe ChampionAuthor
    Adobe Champion
    July 27, 2015

    Yes.  I do believe the previous comment about RCA having some bugs right now. 

    Chris Willis - Fractional GTM Operations Consultant
    A
    Anonymous
    July 22, 2015

    @Chris Willis​ FYI. I moved your post to Products and Support​

    Feel free to reach out to Support too.

    Terms & ConditionsAccessibility statement

    Loading footer...