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Steph_Anderson
Level 4
May 2, 2014
Solved

New form 2.0 frozen, can't submit

  • May 2, 2014
  • 2 replies
  • 1200 views
I just created my first form 2.0 and was able to test, adding my information and submiting. Now when I go to the landing page with the form the form is frozen. I can't edit any of the text, nor can I submit the form. I've tried in three browsers and have had two other people try as well. 

Thoughts? 
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Best answer by Brennan_McAdam2
We run into this once in a while.  What we tend to find is that some element of the page is overlaying the fields in the form.  Try going to edit the landing page, then click once to select the form.  Then access the "Property Sheet" and change the value in the layer.  The default is 15, and we usually change it to 50.  Editting that will bring the layer that the form sits on and therefore will hopefully bring it above the element that is blocking the click events.

 

2 replies

Brennan_McAdam2
Brennan_McAdam2Accepted solution
Level 4
May 2, 2014
We run into this once in a while.  What we tend to find is that some element of the page is overlaying the fields in the form.  Try going to edit the landing page, then click once to select the form.  Then access the "Property Sheet" and change the value in the layer.  The default is 15, and we usually change it to 50.  Editting that will bring the layer that the form sits on and therefore will hopefully bring it above the element that is blocking the click events.

 
Brennan McAdams
S
Steph_AndersonAuthor
Level 4
May 5, 2014
That was precisely the problem.  Thanks so much!
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