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Stephanie_O_Rei
Stephanie_O_Rei
Level 2
October 24, 2019
Question

Needing to send an email using account specific info

  • October 24, 2019
  • 2 replies
  • 3058 views

Hello! I am looking to see if it is possible to send an email to account specific emails. For example: We have information where we need to send ten emails to ten accounts with account specific information. The problem is that those ten accounts are different but the main contact/email for the ten accounts is the same. However, we want to be able to send ten emails to the customer with each account specific information. Any thoughts on this? 

Thanks. 

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2 replies

SanfordWhiteman
SanfordWhiteman
Level 10
October 24, 2019

You can only send to the system Email Address field.

If your concern is that a single Send Email will only go to one of the recipients (which is true) then break up the email into individual Request Campaign steps. These will not be consolidated, they will all go out.

    Stephanie_O_Rei
    Stephanie_O_ReiAuthor
    Level 2
    October 24, 2019

    Thank you! Can you tell me how to set one of those up? 

    SanfordWhiteman
    SanfordWhiteman
    Level 10
    October 24, 2019

    Search the docs and the community for Request Campaign, that'll give you a start.

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