Need Your Help! How to use trigger in smart campaign | Community
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A
Anonymous
August 16, 2017
Question

Need Your Help! How to use trigger in smart campaign

  • August 16, 2017
  • 1 reply
  • 2394 views

We want to send out a welcome email automatically every time when customer registered our website.

Below are flow:

customer registered - be added to listing in marketo automatically - trigger a welcome email in marketo

So we started a smart campaign, added one trigger "Added to list", but we noticed the smart list cannot be added, only statics list.

We cannot use Batch mode since we need this campaign run on one person at a time, not sending out the email to all of people matched the filter at a once.

Thank you!

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1 reply

Darrell_Alfons2
Darrell_Alfons2
Level 10
August 16, 2017

Hi Renee,

Are you using a marketo form?

If so, you can use the fills out form trigger, and then send the email.

Added to list will work as well, you do not need a smart list.

A
Anonymous
August 16, 2017

Hi Darrell,

Thank you so much!

But we do not use the marketo form. The data (email send name list) will be transferred directly by API from our website (which customer registered with).

We did try "Added to list", but the name list is static. It cannot be updated automatically.

So is there any other ways to do this smart campaign without using marketo form?

Thanks again!

Renee

Darrell_Alfons2
Darrell_Alfons2
Level 10
August 16, 2017

Hey Renee,

Ok. Hopefully I'm not missing something.

Even a static list changes when you add a lead to it.

So let's say, you have the API adding a lead to List ABC.

Use a trigger, Added to List - List ABC, flow is send email.

Darrell

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