Need to remove leads from a wait step

Forum|Forum|10 years ago
March 26, 2015
2 replies
1438 views

I have a group of leads in a 35 day wait step and I need to take them out of the wait step immediately so they receive the next email in the flow. I don't want to remove these leads from the entire flow -- just remove them from the wait step.

Is this possible?

Marketo

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.

Best answer by Justin_Norris1

Hi Brian,

Not sure this is possible...you can remove from the entire flow but there is no functionality I'm aware of to "force exit" a wait step and move on to the next flow step.

It is tempting to mess with the live flow but that is risky business and I would advise against it.

What I would suggest is create a new flow that sends the next email and any other actions you want. Remove the leads from their current flow and add them to the new one. That is the safest way.

Justin Norris | Perkuto

Justin_Norris1Accepted solution

Level 10

Hi Brian,

Not sure this is possible...you can remove from the entire flow but there is no functionality I'm aware of to "force exit" a wait step and move on to the next flow step.

It is tempting to mess with the live flow but that is risky business and I would advise against it.

What I would suggest is create a new flow that sends the next email and any other actions you want. Remove the leads from their current flow and add them to the new one. That is the safest way.

Justin Norris | Perkuto

A

Anonymous

Thanks, Justin. That's what I ended up doing.

Sign up

Login with SSO

Login to the community

Login with SSO

Scanning file for viruses.

This file cannot be downloaded