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A
Anonymous
August 3, 2017
Question

Need help with link font

  • August 3, 2017
  • 2 replies
  • 4083 views

So I'm relatively new to Email 2.0 and have run up against this issue.

All of my links appear in a different font.  I would like the entire email in Arial, but no matter how many times I select all & select Arial from the drop-down, this is the end result.

I should also note that it appears find in the editor and only looks "off" when I send myself a Sample Email.

Thoughts?  Snip below.

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    2 replies

    Devraj_Grewal
    Devraj_Grewal
    Level 10
    August 3, 2017

    Lisa,

    In the HTML version of the email, search "font". More than likely there is a separate <font> tag around the link that is something other than Arial.

    Eric_Salamon1
    Eric_Salamon1
    Level 6
    August 3, 2017

    Email editor 2.0... Does your template use modules? Are you using one of the default templates?

    @Devraj Grewal​ may be correct. The issues either may have the font tag or if the module was coded by the defaults it puts in some strange fonts in the div tags under the inline styles.

    I have also read someone else having a similar issue but it was in terms of color, and when Marketo reviewed it further they realized that there was an error in their instance. If the manual change of font doesn't work you may want to reach out to support.

    A
    Anonymous
    August 3, 2017

    Yes, it's a default template. 

    I'm having trouble locating the tag in the HTML so I may need to have support take a look.

    Thanks!

    Eric_Salamon1
    Eric_Salamon1
    Level 6
    August 3, 2017

    Which template? I may be able to advise. Do you have the html?

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