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Jenn_DiMaria2
Jenn_DiMaria2
Level 10
December 14, 2016
Question

my.Tokens popping up email script?

  • December 14, 2016
  • 4 replies
  • 2463 views

I'm having an issue in multiple instances of Marketo where I drag a text token into my local tokens and, when I go to edit the name, the option to edit an Email Script token appears. Basically, I'm then unable to add the token because I can't give it a name. Am I the only one?

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    4 replies

    A
    Anonymous
    December 14, 2016

    Confirmed, I'm seeing it as well!

      Dan_Stevens_
      Dan_Stevens_
      Level 10
      December 14, 2016

      This is happening for us as well - except it happens with Rich Text tokens (not text tokens).

        Mike_Reynolds2
        Mike_Reynolds2
        Level 10
        December 14, 2016

        @Jenn DiMaria​, Tim Cerato​ @Dan Stevens​

        We just got this earlier this morning as a bug report and it's been escalated to our Engineering team. The others who've spotted it found a work around, which is to just click the 'X' to close that Edit Script window, and it should allow you to then rename the token as normal. Obnoxious bug, but that should work for now until Engineering gets it patched.

        Thanks,

        Mike

          A
          Anonymous
          December 15, 2016

          Great - thanks for the quick reply, Mike!

            R
            rachazen
            Level 6
            December 19, 2016

            Glad I'm not the only one. Thanks for the workaround @Mike Reynolds​

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