Question
my.member URL Adobe Blank Page
Hi all,
I did an internal webinar test yesterday using Adobe and the token {my.member URL} in the 'thank you for registering' email. The leads' statuses had already been changed to 'registered' when this email went out.
The token populated with a unique URL, however the link opened up a blank page. It did not open the webinar; not even an Adobe page. Thus, we did not receive attendee lists, statuses changing to 'attended' or 'no-show', etc from Adobe because Adobe did not know who attended/no-show.
Has anyone else had this issue? Does anyone have any thoughts as to why this is happening? Maybe a fix is out there?
Thanks!
I did an internal webinar test yesterday using Adobe and the token {my.member URL} in the 'thank you for registering' email. The leads' statuses had already been changed to 'registered' when this email went out.
The token populated with a unique URL, however the link opened up a blank page. It did not open the webinar; not even an Adobe page. Thus, we did not receive attendee lists, statuses changing to 'attended' or 'no-show', etc from Adobe because Adobe did not know who attended/no-show.
Has anyone else had this issue? Does anyone have any thoughts as to why this is happening? Maybe a fix is out there?
Thanks!