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Dan_Stevens_
Dan_Stevens_
Level 10
October 30, 2013
Question

My Bookmarks have been deleted!

  • October 30, 2013
  • 7 replies
  • 2135 views
I use the Bookmark feature extensively.  Today, when I went to access them, I noticed all, but one, have disappeared.  Have others experienced this?  And is there any way to retreive them?
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7 replies

Michelle_Tizian
Michelle_Tizian
Level 10
October 30, 2013
Yeah I'm only showing 5 on mine. 
A
Anonymous
October 30, 2013
I've experienced that several times, so I stopped using them :(
A
Anonymous
October 31, 2013
Dan:

You might send a note to Liz Courter at Marketo about this. There are a number of known issues with Badeville that she is actively working to get fixed. You may may want to make sure this one is on her list too.
Dan_Stevens_
Dan_Stevens_Author
Level 10
October 31, 2013
Can you give me Liz' email address?
A
Anonymous
October 31, 2013
lcourter@marketo.com
A
Anonymous
October 31, 2013
Hey all,

I' apologize for this issue and we are actively looking into it. Thank you so much for working together though! Marketo customers are the BEST.

I will respond to this thread once we have a resolution. Thanks for your patience.

Best,
Liz
A
Anonymous
November 6, 2013
Hi everyone,

Our developers have fixed the issue and you shouldn't have any more going forward with saving bookmarks. If you'd like us to try and restore your old bookmarks from our last back up, please email me at lcourter@marketo.com.

Thanks for your patience, 
Liz 
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