Munchkin works for other machines, but not mine | Community
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A
Anonymous
August 8, 2014
Solved

Munchkin works for other machines, but not mine

  • August 8, 2014
  • 24 replies
  • 2850 views
This is a weird one.

When I visit my pages with my machine, Marketo does not record any page visits (anony or otherwise).  I've tried with 3 different browsers, but each has no effect.

Just now, I asked my coworker to try hitting some pages from his location, and they were all recorded nearly instantly.

This doesn't make any sense to me.  Why would Marketo/Munchkin be discriminating against my machine?

Other details:
  • The two machines are on different networks (I'm working remotely today)
  • Both machines are Macbooks
  • I do not see any JS errors in the console
  • Both machines are hitting the same website

I'm really stumped.  Anyone have a hint?
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Best answer by
Solution: In Web Page Report -> Setup, I had to set "Anonymous Visitors from ISPs" to "Shown".  My hits were being recorded the whole time, but I simply couldn't see them.

New (rhetorical) question:  Why would I want that hidden?  Why is it hidden by default?  Argh.

24 replies

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A
Anonymous
August 13, 2014
I'm seeing the problem again right now.  I do have a _mkto_trk cookie.

It seems like it's probably not related to network.  It's just something that may randomly occur after I clear cookies.

It's currently 10:33am, I just refreshed the page, but Marketo's telling me that no one's visited since 10:21am (which was before I cleared cookies).
A
Anonymous
August 13, 2014
And now... suddenly 4 different leads suddenly started showing up with timestamps spanning the last 15 minutes.

Sometimes Marketo's web site is really snappy about reporting visits promptly, but I guess I can't count on it.  Maybe that has been my real problem the whole time...
A
Anonymous
August 13, 2014
And again, no hits registered since 10:39am (it's 11:10am now), even though I've been hitting the site many times from two different browsers.

This makes it very hard to test stuff.
A
Anonymous
Accepted solution
September 11, 2014
Solution: In Web Page Report -> Setup, I had to set "Anonymous Visitors from ISPs" to "Shown".  My hits were being recorded the whole time, but I simply couldn't see them.

New (rhetorical) question:  Why would I want that hidden?  Why is it hidden by default?  Argh.
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