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Nate_Oosterhous
Level 7
October 17, 2017
Question

Munchkin Tracking Issues

  • October 17, 2017
  • 2 replies
  • 1914 views

Hi all -

Trying to figure out some munchkin tracking issues.

Question 1:

With one instance of Marketo, is it possible to track activity back to a lead for visits to both of these websites?  yourdomain.com and yourdomain.eu

Question 2:

Munchkin doesn't seem to be tracking for yourdomain.eu sites.

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2 replies

Hobie_Thompson1
Hobie_Thompson1
Level 4
October 17, 2017

Nate:

Question 1 is possible, but not supported out-of-the-box by Marketo. There are two common ways to implement:

API/Webhook Solution - https://nation.marketo.com/message/110203#comment-110203 [the 'Recommended' way]

iFrame Solution - gliffy.com/go/publish/4921387 / https://nation.marketo.com/docs/DOC-1234

Question 2 is covered here: http://blog.teknkl.com/munchkin-2-letter-tlds-broken/

@Sanford Whiteman​ can further assist, but these should be a good place to start.

    SanfordWhiteman
    SanfordWhiteman
    Level 10
    October 17, 2017

    Definitely read that blog post for #2!

    For #1 the flowchart looks good but is pretty short on implementation.

    The webhook way, while critical -- and simple -- for 3rd party forms such as SFDC Web-to-Lead, won't accomplish the same kind of automatic cross-association as the client-side way.

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