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J
John_Wallace
Level 4
August 28, 2019
Question

Munchkin code causing site to be unresponsive

  • August 28, 2019
  • 3 replies
  • 4393 views


I noticed I sometimes get a "net::ERR_CONNECTION_RESET" when our site tries to get the munchkin.js file causing the site to be unresponsive for several seconds.  I tried putting the munchkin code in both the head and at the end of the </body> but does not seem to make a difference.  Does anyone know why this could be happening?

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    3 replies

    SanfordWhiteman
    SanfordWhiteman
    Level 10
    August 28, 2019

    URL, please.

    J
    John_WallaceAuthor
    Level 4
    August 28, 2019

    https://www.appneta.com

    Thanks Sanford!  It does not happen all the time but enough to make it noticeable and annoying.

    Katherine_Zhu
    Katherine_Zhu
    Level 2
    August 28, 2019

    We're also seeing the same thing on our end, the behavior seen is super slow responses, we're taking the code out of our website & other properties for now. 

      SanfordWhiteman
      SanfordWhiteman
      Level 10
      August 28, 2019

      Loading the library JS asynchronously doesn't affect load performance unless you're also using old-school onLoad listeners (which you shouldn't be).

      Katherine_Zhu
      Katherine_Zhu
      Level 2
      August 28, 2019

      Thanks Sanford! Having our web dev take a look. 

      J
      John_WallaceAuthor
      Level 4
      August 30, 2019

      If anyone else was experiencing this issue, there was indeed an issue with the munchkin code server in the San Jose datacenter that was causing the error.  

      SanfordWhiteman
      SanfordWhiteman
      Level 10
      August 30, 2019

      Obvs. not good, but if all assets are truly async (no accidental dependencies elsewhere in your code) a TCP reset wouldn't have side effects.

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