Multiple opens per user per day

Dear community,

I noticed that some users open multiple emails (e.g. one user opened 90 past emails) in one day at the same time:

How can this be?

Is it a user who marked emails as read without opening them? Or a bot?

Thank you for your replies!

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.

Best answer by SanfordWhiteman

A mail scanner routinely rescanning items already delivered.

SanfordWhitemanAccepted solution

Level 10

A mail scanner routinely rescanning items already delivered.

Level 2

Can I somehow exclude this from campaigns?

Level 10

Sorry, no.

Sign up