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Nick_Nappo
Level 4
June 6, 2019
Question

Multiple Leads from Same Company Passing Into CRM

  • June 6, 2019
  • 1 reply
  • 2041 views

For the past few weeks, I've seen multiple leads (with different email addresses, of course) score out of an engagement program and into our CRM.  However, they all seem to score out at the exact same time.  I'd love to believe that they're all uniquely and organically scoring out; however, I think something's going on here.

What could possibly cause all of these leads from the same company to go in at the same time?

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1 reply

SanfordWhiteman
Level 10
June 6, 2019

'pends out what you're scoring on.

If it's Clicked Email then a mail scanner may follow the links at the time of delivery, which is roughly the same time (but not exact to the millisecond).

Or maybe you have something else that's scoring based on a shared characteristic like Sent Email.  Your Activity Logs will tell you.

Nick_Nappo
Level 4
June 11, 2019

In this case, though, they're all receiving the email and opening it

at the* same

exact time*. I get receiving at the same time, but opening? What could

this mean?

On Thu, Jun 6, 2019 at 12:36 PM Sanford Whiteman <