MSI sales emails and communication limits
Do MSI emails go towards communication limits?
Do MSI emails go towards communication limits?
Hi @jesserca29 ,
The document you are referring is outdated now. Kindly recheck before sending this could lead to mis-communication.
Operational Emails are NOT counted towards Communication limits. These mails are designed for operational purpose & meant to be sent ONLY as a response against definitive action performed by leads.

Although you have the option to un-block marketing emails as well from communication limits, but than this will nullify the very cause of using communication limits.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.