MSI - Is there a way to see when a contact opened your email | Community
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Sophia_Sellars
Sophia_Sellars
Level 2
September 14, 2021
Question

MSI - Is there a way to see when a contact opened your email

  • September 14, 2021
  • 1 reply
  • 1153 views

When a sales rep tracks their email with the MSI tracker, is there a way to see when that person opened the email from the sales rep? In the MSI section on the contact, it only shows the time that the email was sent. 

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1 reply

AWmindtree
AWmindtree
Level 4
September 15, 2021

Hi @sophia_sellars 

Nope that is still not possible and not customizable too. 

But yeah this seems to be a good idea, you can raise it on Ideas portal.
https://nation.marketo.com/t5/ideas/ct-p/Ideas

Thanks
Ankit

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