Skip to main content
December 5, 2013
Question

Moving jobs, can I transfer my rewards to a new profile?

  • December 5, 2013
  • 7 replies
  • 1657 views
I'm moving companies and wondering if I'm able to transfer my rewards and points to a new profile. Does anyone know if this is possible or do you have to start over?
This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.

7 replies

December 5, 2013
Hi Richard,

We can move your points and rewards over, no problem. Please provide me with the old and new community URLs. And keep in mind, you will need to fill out your profile information again so I recommend doing that as soon as you get your new profile so people know who you are!

Thanks,
Liz
December 5, 2013
Thanks Liz,

As soon as I have my new community URL I will send both over to you to get the flip done.
Best,
Richard
Richard_Wasylyn
Level 4
December 16, 2013
Hi Liz,

I have my new profile set up here:
http://community.marketo.com/MarketoCommunityProfile?id=00550000002h6CvAAI

My old profile is here:
http://community.marketo.com/MarketoCommunityProfile?id=00550000001oc4KAAQ

Is that all you need to transfer things over, or is there something else that I need to take care of?
Best,
Richard
Richard Wasylynchuk
January 2, 2014
Richard,

Thanks for this info. I will submit this ticket, and have your old points/rewards moved to your new profile. Please don't accumulate points on your new one before we move them over.

Thanks
Liz
January 3, 2014
Richard, your points and rewards have been moved to your new profile, please let me know if you need anything else!

Best,
Liz
July 8, 2014
HI Liz, 

Can you do the same for me?

Old:  https://community.marketo.com/MarketoCommunityProfile?id=00550000001wUMPAA2

New:  https://community.marketo.com/MarketoCommunityProfile?id=00550000003P18SAAS

Sorry to jump on this thread it was the first thing I found on how to complete this. 
July 11, 2014
Hi Brittany,

Please email communitybugs@marketo.com with this information next time so it goes into our queue. I'll have these moved over.

Thanks!
Liz