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July 19, 2013
Question

Moving from Traffic Cop to Customer Engagement engine?

  • July 19, 2013
  • 16 replies
  • 2056 views
Are you currently using Traffic Cop and want to move your nurturing into the new Customer Engagement engine and take advantage of the ease of use and the new metrics?

If there is enough interest, I will hold a webinar on how to best go about this.  Please respond to this post and let me know if you think this is valuable.   A quick description of you Traffic Cop would also help!
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16 replies

July 19, 2013
Cheryl,

That would be great - thanks!
July 21, 2013
Thanks for all your feedback.  I'll work on getting a webinar scheduled and an invite sent out right away.
July 21, 2013
@Elliott - Thanks for posting how you are doing nurturing as this will help me guide the conversation 

For all others interested, can you give me a 2 sentence description of your Traffic Cop?
It will help me best prepare the session to help you!
Michelle_Tizian
Level 10
July 22, 2013
The traffic cop watches for signals when a visitor becomes a lead at a specific time and enters the main sales cycle series and It also directs traffic a when lead becomes a paid customer or declines. Lastly, the traffic cop listens to a particular date in which our publication goes on hiatus. 
Level 3
March 5, 2014
Did this webinar ever happen?

Key question we're investigating: We've been running several nurture programs for a year or so using traffic cop. What's the best migration practice? Can we create new tracks using engagement programs, and do they play nicely with programs using traffic cop; for example, is there a danger of a lead getting into two tracks, one via traffic cop and one via an engagement program. Or is it "all of nothing"? Do we need to convert everything into engagement programs.

Advice would be greatly appreciated.


Dory_Viscoglio
Level 10
April 17, 2014
Hi Frank, the webinar did happen, you can find it here