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Anonymous
June 22, 2016
Question

More information on the Marketo Wait Step

  • June 22, 2016
  • 2 replies
  • 1636 views

Hey Marketing Central,

I was wondering if someone could help me understand the advanced wait step functions for use in the flow step. Currently I have a trigger set up that is to fire a reminder 1 hour upon being triggered, but I don't want it to fire if it is not during standard working hours.

I stumbled on this documentation from Marketo, but it is a bit vague. I wanted to make sure that this logic will still send the reminder emails during regular working hours (7:00am - 5:00pm, Mon-Fri). Any knowledge or advice on this topic is helpful - thanks!

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2 replies

Jenn_DiMaria2
Jenn_DiMaria2
Level 10
June 27, 2016

This Community post sounds similar to what you're looking for and it seems like @Josh Hill has a solution, as well: Wait steps to end between certain times

Dory_Viscoglio
Dory_Viscoglio
Level 10
June 27, 2016

Hi Jared, not really. What I would recommend for is two campaigns, and they'll be triggered by a time stamped (and maybe also a day stamped) field. Justin's blog here Marketo Time-Based Logic for Emails, Lead Routing, and More! outlines what you need to do to properly set this up.

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