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A
Anonymous
April 23, 2013
Question

Monitoring API Usage

  • April 23, 2013
  • 1 reply
  • 874 views
Is anyone heavily leveraging the API or leveraging it to integrate with their CRM > Marketo?

Marketo does not provide a dashboard or report in the UI where API usage can be monitored. Im curious to know if anyone has had issues with exceeding the limit or monitoring/managing applications that could possibly exceed this limit.

How is everyone else dealing with this limitation? Any clever workarounds?

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1 reply

A
Anonymous
April 24, 2013
Are you referring to the API limit in your CRM? I'm assuming you are using Salesforce. We ran into this issue, but it was a combination of third party solutions and our own applications API calls that was pushing us over the limit. We ended up having to pay Salesforce to upgrade to a higher API limit.

Speaking of Salesforce limits, we recently overran our storage limit (a measly 1 GB) and Salesforce charges an exhorbinant amount for additional storage. One of the big culprits I found was actually Marketo. We were synching some of the "interesting moments" over to the Salesforce task object and that accounted for a huge percentage of our total storage. I ended up turning off all of the interesting moments synching because we have Sales Insight and that displays all of the info as well. I then purged all those records from Salesforce to get us back inline. Something to think about if you are worried about limits.
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