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David_Negron
David_Negron
Level 2
January 25, 2019
Question

Monitor Data value change to Null SFDC Sync

  • January 25, 2019
  • 1 reply
  • 2122 views

I recently noticed some of my fields are returning a null value when syncing to SFDC I was wondering if there was a way to set up an alert or a report when data is nulled out in order to troubleshoot these issues.

1 reply

SanfordWhiteman
SanfordWhiteman
Level 10
January 25, 2019

A Change Data Value trigger with a [New Value] constraint. But what exactly about this is unexpected?

David_Negron
David_NegronAuthor
Level 2
January 25, 2019

Sanford Whiteman Thanks for the quick reply! Industry data is being deleted and I think it could be because it is mapped to the Lead and Account field and when it is converted to a contact it doesn't inherit the value on the Account.

SanfordWhiteman
SanfordWhiteman
Level 10
January 25, 2019

OK, then the trigger should suit you.

P.S. I'm @Sanford Whiteman​ (that was one of my other accounts).

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