Mobile image not scaling down

Forum|Forum|11 years ago
November 24, 2014
4 replies
2519 views

I have an email body image about 500px wide that will not scale down on the iPhone. I was wondring if there are any particluar reasons this would occur.

Thanks.

Marketo

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Josh_Hill13

Level 10

Unclear. Is the IMG tag set to show it at 500px? Maybe try it w/o that setting.

A

Anonymous

Yeah, it's probably the CSS. You want to avoid setting fixed widths on things.

Scott_McKeighe2

Level 4

As a suggestion, try setting the image's "max-width" to 500px, or whatever its full-flush width is.

As Erik and Josh have pointed out/inferred and as a general rule of thumb, a fixed width setting will cause the image to display at that pixel dimension. This can wreak havoc on mobile/tablet screens depending on the size and how you've constructed your email.