MKTO Cookies - trouble finding information on a few - GDPR | Community
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EricaDo4
Level 3
March 2, 2018
Solved

MKTO Cookies - trouble finding information on a few - GDPR

  • March 2, 2018
  • 2 replies
  • 3910 views

Hello Marketo peeps -

We need to identify cookies on our site, for our GDPR PMO. We’re unsure how to answer the questions they’ve posed. I've submitted a ticket and also sent to the privacy officer email, per supports suggestion. Getting no where.

The attached has the cookie names and domains that we’ve identified from Marketo; on bnymellon.com

We need help with identifying 1, 2 and 3 below for the following Cookies: (all the cookies here are on the domain, .marketo.com - except "_ga"  it is on: .app-sj10.marketo.com --> guessing something Google Analytics?

  • _A_source
  • firstTouchGA
  • _A_time
  • ids_sso
  • _ga
  • LPSID-57966270
  • LPVID

  1. Category (options)
    • Essential
    • Functional
    • Performance
    • Targeting
    • Combination
  2. Reason for Cookie Category Selected
    1. Open field to input description regarding category
  3. Is Cookie session or Persistent?

TIA for your insight and help!

ERica

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Best answer by Grégoire_Miche2

Hi Erica,

Marketo cookie name is _mkto_trk

_A_source and _A_time obvisously go together. I have never seen them.

ids_sso is obvisouly a single Sign On cookie (that enables you to avoid having the need to login to a portal...)

firstTouchGA is probably a custom cookie that probably stores first touch info from G. Analytics.

LPSID cookies are from the Liveperson app, AFAIK. see Introduction | LivePerson APIs

-Greg

2 replies

SanfordWhiteman
SanfordWhiteman
Level 10
March 2, 2018

None of these are relevant to Marketo and GDPR.

Marketo's tracking cookie is _mkto_trk. It's a persistent cookie that lasts for 2 years (by default) after last use.

Grégoire_Miche2
Grégoire_Miche2Accepted solution
Level 10
March 2, 2018

Hi Erica,

Marketo cookie name is _mkto_trk

_A_source and _A_time obvisously go together. I have never seen them.

ids_sso is obvisouly a single Sign On cookie (that enables you to avoid having the need to login to a portal...)

firstTouchGA is probably a custom cookie that probably stores first touch info from G. Analytics.

LPSID cookies are from the Liveperson app, AFAIK. see Introduction | LivePerson APIs

-Greg

E
EricaDo4Author
Level 3
March 2, 2018

Thank you, @Sanford Whiteman​ & @Grégoire Michel​ for the detailed information, and speedy reply.  This confirms why we haven't been able to locate any details!  Greatly appreciate your time and support. Have nice weekends!

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