Question
Missing contacts from analytics report and campaign smart list
Hello,
I'm sending a follow up email to those who opened the first email I have sent out. I noticed that the numbers that are showing in the email performance report (in analytics) does not match the count I get when the campaign is being set up. The number I get in the email performance report is 196. However, the number I get in the campaign smart list is 188 (which includes the blocked leads).
What happened to the 8 missing contacts? I have refreshed the report so it's the latest as well.
Any guidance is appreciated.
Thanks!
I'm sending a follow up email to those who opened the first email I have sent out. I noticed that the numbers that are showing in the email performance report (in analytics) does not match the count I get when the campaign is being set up. The number I get in the email performance report is 196. However, the number I get in the campaign smart list is 188 (which includes the blocked leads).
What happened to the 8 missing contacts? I have refreshed the report so it's the latest as well.
Any guidance is appreciated.
Thanks!