Missing Behavioral Score

Forum|Forum|8 years ago
May 22, 2017
3 replies
2574 views

Has anyone seen this before? The behavioral score is missing in the change score field. Any suggestions on fixes?

Marketo

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Devraj_Grewal

Level 10

Ariel,

Please move this discussion to Products, which is meant for Marketo-specific questions.

I would type in "Behavior Score" and see if you get the red squiggly line underneath. If not, I believe it's good to go. Maybe it just isn't listed in the drop-down for another reason.

Grégoire_Miche2

Level 10

Hi Ariel,

Please move this to Products . Marketing Central is for generic marketing questions.

Check in your admin -> field management that the behavior score is of the score type. As it is a custom field, if it has been set as a number field (which will be the default if the field comes from a CRM sync), it will not show in change score flow steps. If this is the case, you can change it in the admin -> field management.

-Greg