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Mark_Wallace1
Mark_Wallace1
Level 4
February 15, 2017
Question

Minimum users limit

  • February 15, 2017
  • 2 replies
  • 5621 views

Hello All,

I'm aware the packages have changed recently but is it the case that the minimum number of user licenses is now fixed at 30 for all levels (basic, pro, elite, enterprise)?

Does this mean the main cost driver is the size of the database?

Anyone currently renewing?

thanks

Mar

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2 replies

Josh_Hill13
Josh_Hill13
Level 10
February 15, 2017

Yes, database size is the main cost driver. You should discuss this with your account manager.

Neil_Robertson6
Neil_Robertson6
Level 4
March 3, 2017

Yes, DB size was always the driver when we purchased Marketo (8 instances) - we never had a user limit on who could access it and to be honest - I can't see a reason to introduce it now.

Dan_Stevens_
Dan_Stevens_
Level 10
March 3, 2017

I was actually quite surprised during renewal (last august) when the contract specifically put an unrealistic cap (on # of seats) on our enterprise instance. Since we were already well over the cap, I negotiated that out of the contract.

Mark_Wallace1
Mark_Wallace1Author
Level 4
May 31, 2017

Hi All,

The only data I can get is that an Enterprise account has 50 users minimum, if you need them or not.  And I still dont know what makes someone an Enterprise, Elite, Pro etc.

The API accounts are included in that total too.

thanks

Mark

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