Merging previously deleted contacts in Marketo to SFDC | Community
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Nicholas_Hajdin
Nicholas_Hajdin
Level 5
October 9, 2017
Question

Merging previously deleted contacts in Marketo to SFDC

  • October 9, 2017
  • 1 reply
  • 1118 views

We cleaned our database and imported the results that came back as invalid, changing those contacts Sync to Marketo as false but not removing them from SFDC. After running the flow, it was realized that some of the invalid results were inaccurate and some contacts were indeed valid. I am trying to find a way to re-import and sync the data without creating new leads in SFDC.

Has anyone successfully toggled flags to re-sync previously deleted leads that still exist SFDC? In my experience, if CRM ID doesn't change, MKTO won't resync it but wondering if anyone else has run into this issue and found a solution.

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1 reply

Josh_Hill13
Josh_Hill13
Level 10
October 10, 2017

Shouldn't be an issue. Just unflag it and it should re-sync.

You could have some data collisions if either end is particularly out of sync eg - Marketo has alot more recent data. But Marketo's sync is pretty good at this.

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