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December 23, 2014
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Merging leads error

  • December 23, 2014
  • 2 replies
  • 891 views
Hi. I am merging leads in Marketo that are in the 'Possible Duplicates' list and I am running into this error on some. I am the admin so I am a bit puzzled. Anyone have any ideas?
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Best answer by Josh_Hill13
Marketo is attempting to merge a Lead/contact and for some reason the marketo user does not have access to do that. Or, the marketo user cannot access a field that is on the lead.

2 replies

Josh_Hill13
Josh_Hill13Accepted solution
Level 10
December 23, 2014
Marketo is attempting to merge a Lead/contact and for some reason the marketo user does not have access to do that. Or, the marketo user cannot access a field that is on the lead.
December 23, 2014
Hmm. Thank you, Josh. I will have to try and determine which field is causing this.