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A
Anonymous
August 15, 2013
Question

Merging lead entries - program information

  • August 15, 2013
  • 1 reply
  • 635 views
Does anyone know, when I am merging lead entries [same email address, same person] does Marketo retain the information about which programs the lead is engaged with?

Also, where can I see on the lead information, a list of marketing programs the lead has engaged with as a summary?
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1 reply

A
Anonymous
August 15, 2013
When you merge leads, their entire history is combined, and you can control which fields are kept in the final lead. You won't lose any information or tracking.
 
Please review the article "Working with Duplicate Leads" for full details.
 
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