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February 11, 2013
Question

Merging Duplicates Error Message

  • February 11, 2013
  • 1 reply
  • 581 views

I keep receiving this error message when I try to merge duplicates in my database:

owner or user is inactive. Org Id:00D80000000cprP User Id:005C0000003VGxZ

Should I be concerned if most of the duplicates have this error?

 

Thanks!

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1 reply

Josh_Hill13
Level 10
February 12, 2013
is your SFDC sync working right now?
Are you using Workspaces?

It may be that the Lead ID was Deleted in SFDC and Marketo hasn't realized this yet.