Mergin Marketo Contacts - Impact on SFDC | Community
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Anonymous
July 16, 2014
Question

Mergin Marketo Contacts - Impact on SFDC

  • July 16, 2014
  • 2 replies
  • 773 views
Our legacy SFDC has several instances where, for example, the husband and wife have 2 separate contacts, both with the same email.  If I merge the contacts in Marketo, adding in new contatc info in the process, does that merge sync back to SFDC?  I've found info regarding how to merge contacts, but no documentation regarding the effect is has back on the original contacts in CRM.

The CRM merg-->Marketo sync is answered here:  https://community.marketo.com/MarketoDiscussionDetail?id=90650000000PPzrAAG, but I'm looking for the reverse.

Thanks for your input.

Cheers,
Dave
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2 replies

Valerie_Armstro
Valerie_Armstro
Level 9
July 16, 2014
Hello David,

Here is an article about what happens when leads are merged in Marketo or SFDC: https://community.marketo.com/MarketoArticle?id=kA050000000KytOCAS

Josh_Hill13
Josh_Hill13
Level 10
July 16, 2014
Yes, the records are merged in SFDC.
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