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Merge contacts in SFDC

Forum|Forum|7 years ago
April 23, 2019
2 replies
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Hi Community I want to ask Is there a way in Marketo to make sure a merged record doesn’t add the scores together? I have upload a list in Marketo but SFDC automatically merged and sum the scores creating a mql. Do you haveHave any sugggest for this problem.

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Best answer by Grégoire_Miche2

Running the merge through the API is the only alternative. When running it manually, this is the only possible behavior.

Vote here:

-Greg

Grégoire_Miche2Accepted solution

Level 10

Running the merge through the API is the only alternative. When running it manually, this is the only possible behavior.

Vote here:

-Greg

CarlosBa1Author

Level 2

Thanks for your help @Grégoire Michel.

Grégoire_Miche2

Level 10

You are welcome

Level 4

We use Ringlead to handle these merges, which adds some additional options for how this is handled.

Sean Richards