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A
Anonymous
October 16, 2013
Question

member.webinar url

  • October 16, 2013
  • 11 replies
  • 5349 views
Trying to find the help article on using the {{member.webinar url}} token.  For some reason I'm not finding it.  Does this feature still exist?


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    11 replies

    A
    Anonymous
    October 16, 2013

    You'll find it referenced in the individual event partner guides like http://pages2.marketo.com/rs/marketob2/images/Marketo-WebEx-Adapter-User-Guide.pdf

    A
    Anonymous
    October 16, 2013
    Raj:

    I'm not able to get that PDF to open for me. An acrobat window opens but the document doesn't. Anyone else seeing that?
    A
    Anonymous
    October 16, 2013
    It opened for me.  However I tried that and when I send out a a test (to an actual lead I have created for test, not a sample), it doesn't popuate.  Are there any common mistakes that happen with this token?  And prereqs?

    Edward_Masson
    Edward_Masson
    Level 10
    October 16, 2013
    If your using WebEx:
    You must have a wait step of a couple of minutes before sending your confirmation email to allow your progression status change to 'Registered' to get to WebEx event.

      Jason_Henderson
      Jason_Henderson
      Level 2
      August 5, 2015

      For the same reason, we found we could not put the token on a follow up landing page, either. Does anyone know if the other webinar platforms have the same issue?

      A
      Anonymous
      August 5, 2015

      Jason -- yes, we ran into the same problem trying to put our GoToWebinar personalized access link on the confirmation page after someone registered. But it didn't populate for a number of seconds (10+), making it rather useless. So we scrapped that idea, unfortunately, and just include it in the confirmation email instead.

      A
      Anonymous
      April 30, 2014
      Is it possible to see the value populated in the {{member.webinar url}} token for members of a program, without sending a test email from the program? It looks like there's a pretty big delay with us getting the test emails we are sending so I'm wondering if there's another way I could quickly verify the value populated from our event partner. Thanks!
      A
      Anonymous
      August 5, 2015

      The only way I know about is to send myself a test email (not a sample - as those don't show the populated link).

      Edward_Masson
      Edward_Masson
      Level 10
      April 30, 2014
      Currently there is no preview as such without sending an actual email from the program (i.e. not a Send Test email).
      Once, you have registered, view the members section of the webinar program and edit your columns to show the Webinar URL. It's here is will also show you any registeration errors.
      Enget_Dang
      Enget_Dang
      Level 3
      July 7, 2014
      Is anyone having issues or know how to fix the destination of the url if an event hasn't started yet. For instance, we have an email with all the event details that gets sent out to an attendee and if they decide to click on the custom webinar url well before the start of the event, they get sent back to the registration page and not a default page that says the webinar has not started yet.

      Gives off the impression that they didn't register properly.
      Edward_Masson
      Edward_Masson
      Level 10
      July 7, 2014
      you need a fallback page.

      In the set up of your program, you need to select a landing page as your fallback webpage. This is for the folks who click on thier {{member.webinar url}} URL days, weeks before it starts.
      A
      Anonymous
      May 21, 2015

      Ed,

      I have been unable to figure out how to do this. Can you share how you set up the fallback page before the start date?

      Thanks in advance.

      Enget_Dang
      Enget_Dang
      Level 3
      July 7, 2014
      Oh the Back-up page. Now that makes sense. Wish I had known that before people started to join the event. Will have to make a note of that next time. Thanks Edward!

        A
        Anonymous
        May 21, 2015

        @Ed Masson Thanks for sharing your experiences with all of us. We are trouble shooting a fake webinar with the WebEx connector and have found this info valuable. We had a registration confirmation email with no wait step and the URL token did not populate : ( and now I know why. Thanks for the heads up on the fallback page.

          Edward_Masson
          Edward_Masson
          Level 10
          February 11, 2016

          Hi @Enrique Arana​ or Enrique Arana​ (I see 2 of you in this community)

          Late visiting this page for a while, have you managed to get success with your webinars through Marketo?

          A
          Anonymous
          February 23, 2016

          We've been successful with the integration and are running webinars regularly.

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