Mask Input Passing ______ instead of phone number | Community
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Craig_Barker1
Craig_Barker1
Level 1
March 12, 2019
Question

Mask Input Passing ______ instead of phone number

  • March 12, 2019
  • 1 reply
  • 2298 views

HI,

We use mask input on a required phone number field and in a few instances the form has passed __________ rather than a phone number, suspect its just glitch but happens fairly frequently is there anything we can do?

Thanks,

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1 reply

SanfordWhiteman
SanfordWhiteman
Level 10
March 12, 2019

This definitely should not be a regular (or even occasional) occurrence with the input mask polyfill. It's basic, to be sure, but not this badly broken. Do you have other custom form behaviors JS that is possibly hijacking the form post and/or field update? What's a sample URL where has been happening?

Craig_Barker1
Craig_Barker1Author
Level 1
March 13, 2019

Hi Sanford,

Thanks for quick response, I don't think we have any other form JS running.

An example of the form is

https://www.keytime.co.uk/brochure-download/

Thanks,

Craig

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