Marketo "Updated AT" field not showing date as of "Consent Date". | Community
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T
Touseef_Mushtaq
Level 2
September 20, 2024
Question

Marketo "Updated AT" field not showing date as of "Consent Date".

  • September 20, 2024
  • 1 reply
  • 952 views

Hi All,

 

We have strange issue coming in Marketo. Marketo Updated AT field showing old date when comparing date vale with consent Date. As "Updated At" is system field it should get updated at any record update. Please suggest.

 

Regards,

 

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1 reply

Michael_Florin-2
Michael_Florin-2
Level 10
September 20, 2024

Your assumption is correct. When any Marketo field is updated, "Updated At" should be set to that timestamp. And I assume "Consent Date" is a Marketo custom field, right?

 

I'd file a ticket with Marketo support.

T
Touseef_MushtaqAuthor
Level 2
September 23, 2024

Yes, the consent Date is custom field. 

SanfordWhiteman
SanfordWhiteman
Level 10
September 23, 2024

You have to show the Activity Logs where your custom Consent Date is actually updated.

 

It’s obviously possible to have a Date field set in the future, well after the Updated At. 

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