Marketo University Course Costs for Current Subscribers | Community
Skip to main content
Frank_Breen2
Frank_Breen2
Level 8
April 28, 2016
Solved

Marketo University Course Costs for Current Subscribers

  • April 28, 2016
  • 3 replies
  • 3357 views

I'm currently subscribed to the Marketo learning portal (http://learn.marketo.com), but it's confusing when signing up to Virtual events, in the description, it has a cost, but beside theI Enroll button it says $0.00, which is correct? I can't seem to find any subscription information in my profile or any information on how it works. When I click the button, it doesn't prompt me to pay but the subscription was purchased by my organisation so don't want them auto billed without informing them. If $0.00 is correct, does that mean all training is included in my subscription or is there still pay as go elements too?

    This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.
    Best answer by Julz_James

    I believe you only get the courses free if you've signed up to the Marketo Passport, anything else will cost. The cost will calculate once you enroll I think. 

    The best idea would be to email education@marketo.com - they're really quick at replying 🙂

    Thanks

    Juli

    3 replies

    J
    Julz_JamesAccepted solution
    Level 8
    April 28, 2016

    I believe you only get the courses free if you've signed up to the Marketo Passport, anything else will cost. The cost will calculate once you enroll I think. 

    The best idea would be to email education@marketo.com - they're really quick at replying 🙂

    Thanks

    Juli

      Frank_Breen2
      Frank_Breen2Author
      Level 8
      April 28, 2016

      Thanks Juli, I do have the Marketo Passport, but will email education@marketo.com just to double check.

      Grégoire_Miche2
      Grégoire_Miche2
      Level 10
      April 28, 2016

      Hi Frank,

      Juli is only partially correct here.

      Some courses are free and some are chargeable. For instance, this course is free: http://learnadmin.marketo.com/ContentDetails.aspx?id=D0F76FBDCFFD44D49E0964BA9EFFAF8F  and in fact quite a few online course are. AFAIK, if it shows 0.00$, you are not going to be charged.

      -Greg

      J
      Julz_James
      Level 8
      April 28, 2016

      I used to get ALL courses free as part of my Marketo Passport Subscription, even when it showed a cost on the university pages.

      Grégoire_Miche2
      Grégoire_Miche2
      Level 10
      April 28, 2016

      Hi Juli,

      Yes, but if you do not have a passport, some courses are still free

      -Greg

      Indira_Hentsche
      Indira_Hentsche
      Level 2
      June 8, 2016

      Hello!

      Due to the e-commerce function not working properly all courses display at $0.  In the description we actually state whether or not there is a cost. Usually anything with a live instructor has a cost associated to the course.

      Passport holders get everything for free up to a year, as this is their entitlement as part of their subscription services.

      Note that courses with a cost association usually require you "request access" which then forces an approval process.

      Any course with a prerequisite of "Passport" requires you be a member of the Passport Subscription.

      The majority of playback videos are free unless they are designated as a passport course, then you will not receive access or be able to play.

      Finally -if you have any questions please contact university@marketo.com.

      Thanks!

      Marketo University

      Terms & ConditionsAccessibility statement

      Loading footer...