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Sherry_Hale
Level 4
May 15, 2013
Solved

Marketo Tracking Code

  • May 15, 2013
  • 12 replies
  • 3145 views
We utilize the reports in Marketo and for some reason the files that we have uploaded into the Marketo Design Studio aren't showing activity.  They're pdf's but they're housed inside of Marketo.  When I ask the system to look for the URL http://info.byetm.com/rs/etm/images/ETM_UPExchange_Brief.pdf it's not pulling it from the list, yet this is the link for this particular brief.  We want to see on the report when someone clicks on this link.  Any ideas why it woldn't track?  I know it's a pdf, but I was told that they would track if housed in Marketo design studio
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Best answer by
Sherry, you should open a case with Marketo tech support.  They will be able to look at your report setup and have a screen share session with you if necessary.

12 replies

Sherry_Hale
Level 4
May 21, 2013
Hi Amy, if I create the same exact flow under a program, I get results. It makes no sense.
Accepted solution
May 21, 2013
Sherry, you should open a case with Marketo tech support.  They will be able to look at your report setup and have a screen share session with you if necessary.