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cymru95
Level 1
July 28, 2026
Question

Marketo to AWS data center Migration Questions

  • July 28, 2026
  • 1 reply
  • 40 views

We are scheduled for the AWS data center migration in mid August. Can anyone that has already been through the migration give their feedback on how that went, issues they faced, gotchas to have in mind prior to the outage? We’ve gone through Marketo’s documentation but some of it is a little vague. In addition if anyone can answer any of the questions below that will be helpful:

  • Does anyone have any screenshots of what the pages / forms (embedded or otherwise) look like during the outage?
  • Did you get a notification when the migration was completed?
  • They offer to cache embedded forms - what is the benefit of this? Would this allow the forms to stay visible and receive submissions to be processed later or does it just mean they would stay visible.
  • Did the migration get completed within the window they gave or was it longer / shorter? 
  • Other than updating IP Addresses were there any changes that might impact webhooks, endpoints etc that we might be missing?

We are also recaching out to Marketo for these answers but wanted to crowdsource responses from those that had actually been through it as well so we can be prepared. 

    1 reply

    Michael_Florin-2
    Michael_Florin-2
    Level 10
    July 28, 2026

    Our clients are all on the Amsterdam pod, and we didn’t do anything beforehand. We just let it happen. Yes, probably not the perfect preparation, but on the other hand: Anything else would have been way too much effort.

    Adobe says in its docs that the migration happened, so I guess we have to believe it did.

    So what’s the situation now? Well, we don’t really know. We have issues we never had before. GoToWebinar authentication doesn’t work anymore, at least not the way it used to. We have an open ticket on the Marketo/AEP integration, and many users report UI slowness and various UI errors.

    Webhooks seem to be fine, Launchpoints are unaffected it seems.

    So you see, my answer is inconclusive. I can’t say for sure that the migration happened, and I can’t say that what we’re seeing can be blamed on the migration. Sorry :-).

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