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Kapil_Arora-2
Kapil_Arora-2
Level 2
March 12, 2018
Solved

Marketo - SFDC Sync error

  • March 12, 2018
  • 3 replies
  • 4076 views

Hello,

While trying to sync MQL to SFDC, its getting failed with an error message "_createSObjects failed - AgreementTaskTrigger: execution of BeforeInsert caused by: System.NoAccessException: Script-thrown exception ()"

For your reference attached is the screen-shot.  Checked in SFDC, Marketo user has the edit access. Not able to resolve this error, please help if you have faced the similar error and was able to resolve it.

Thanks,

Kapil

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Best answer by Grégoire_Miche2

Hi Kapil,

There is SFDC trigger that fires when you create a lead in SFDC. It's not standard, it's a custom dev. the name of the trigger is apparently "AgreementTaskTrigger"

To know more, you will have to set up a debug log on the Marketo sync user in SFDC and look into details.

Vote here:

-Greg

3 replies

Josh_Hill13
Josh_Hill13
Level 10
March 12, 2018

I suggest discussing with your sops admins and Support. Sounds like SFDC expected to do something on Creation and it threw an error.

Kapil_Arora-2
Kapil_Arora-2Author
Level 2
March 13, 2018

Thanks, Josh. I will get this check today.

Grégoire_Miche2
Grégoire_Miche2Accepted solution
Level 10
March 12, 2018

Hi Kapil,

There is SFDC trigger that fires when you create a lead in SFDC. It's not standard, it's a custom dev. the name of the trigger is apparently "AgreementTaskTrigger"

To know more, you will have to set up a debug log on the Marketo sync user in SFDC and look into details.

Vote here:

-Greg

Kapil_Arora-2
Kapil_Arora-2Author
Level 2
March 13, 2018

Thanks for the detailed reply, Greg.
I will get the API code check today and will update here.

Kapil_Arora-2
Kapil_Arora-2Author
Level 2
March 13, 2018

Hi Greg, Josh,

Thanks, for the answer. We disabled the trigger in SFDC and sync started working well.

Once again thanks.

Regards,

Kapil Arora

Grégoire_Miche2
Grégoire_Miche2
Level 10
March 13, 2018

Hi Kapil,

Pls mark the question as answered.

-Greg

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