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June 2, 2016
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Marketo - SFCD Sync Issue: TotalRequests Limit Exceeded

  • June 2, 2016
  • 1 reply
  • 1582 views

Over the past few days, I had some inbound leads not syncing to Salesforce, with the error message "TotalRequests Limit Exceeded". The issue occurs even when I try to sync the leads manually.

Has anyone had a similar problem?

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Best answer by Grégoire_Miche2

Hi Bruna,

Your are probably hitting the limit in number of API call you are entitled to in your SFDC instance. Look in SFDC in setup -> company information.

You can either ask Marketo support to increase the time between 2 Marketo syncs (set it to every 15 or 20 minutes instead of every 5 minutes). That will reduce the API consumption.

Or you can buy some more API calls per day from SFDC.

-Greg

1 reply

Grégoire_Miche2
Grégoire_Miche2Accepted solution
Level 10
June 2, 2016

Hi Bruna,

Your are probably hitting the limit in number of API call you are entitled to in your SFDC instance. Look in SFDC in setup -> company information.

You can either ask Marketo support to increase the time between 2 Marketo syncs (set it to every 15 or 20 minutes instead of every 5 minutes). That will reduce the API consumption.

Or you can buy some more API calls per day from SFDC.

-Greg

June 2, 2016

Thanks a lot Greg!