Marketo & Net Promoter Survey | Community
Skip to main content
A
Anonymous
August 14, 2015
Solved

Marketo & Net Promoter Survey

  • August 14, 2015
  • 3 replies
  • 4084 views

I am redoing our NPS survey and process now that we have Marketo up and running. I am considering using the SurveyMonkey integration with Marketo to manage this. Would be interested in feedback from others who are using this combo, as well as alternative suggestions. We are a really small company so I am looking for something that is easy to setup and doesn't cost a lot.

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.
Best answer by

SurveyMonkey is a good choice. (One thing about SM -- I would consider paying a few extra bucks so after someone completes the survey, they don't get taken to a generic SM page. You can take them to your own page instead.

Google Forms is nice too. (We used it for this Community's NetP survey.

3 replies

A
Anonymous
Accepted solution
August 16, 2015

SurveyMonkey is a good choice. (One thing about SM -- I would consider paying a few extra bucks so after someone completes the survey, they don't get taken to a generic SM page. You can take them to your own page instead.

Google Forms is nice too. (We used it for this Community's NetP survey.

A
Anonymous
August 16, 2015

Using Marketo's native form functionality as a lightweight survey tool is not a bad idea either - it gives you slightly better customizability and tracking. It all depends on how complex your NPS survey is, but most use just one question. You can't go wrong with either.

    A
    Anonymous
    August 16, 2015

    Good point Charlie!!

    A
    Anonymous
    August 20, 2015

    Thanks Scott & Charlie.

    I am keen to have the NPS (and other survey results) captured in Salesforce. SM has a SF integration but it is way too expensive for the small number of surveys we expect to send each year.

    Terms & ConditionsAccessibility statement

    Loading footer...