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August 21, 2013
Question

marketo list export

  • August 21, 2013
  • 3 replies
  • 1033 views
I've been exporting a list of all contacts from Marketo around 60,000 records. So far it has taken 2 and a half hours. Is this a normal export time frame for this amount of records? It just says exporting now and is no longer providing a number of records left.
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3 replies

August 21, 2013
Yes, I export our records every month and it can take several hours for 60K depending if you are exporting the visible fields or all fields.  If the little pop-up status box no longer shows the counter and it doesn't have a link to download the list, You may want to close the box and chose the Show Export Status in the List Actions menu.  It should either show the count or have a link to download the exported list.
August 21, 2013
Yes, this is quite possible that this takes 5 hours. you should always start an export like this at the very beginning of your day to ensure it runs faster. That being said I know on the roadmap are tasks specifically aimed at imporving the speed of exports.
Cecile_Maindron
Level 10
August 21, 2013
I suggest (if possible) to only download visible fields and to do your export when the US are sleeping :) ... any exports I do in the morning (I'm based in Paris) are super fast. In the afternoon and early evening, it's usually a nightmare... because our data are stored in a US server I guess.