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A
Anonymous
February 6, 2013
Question

Marketo Is redirecting email links to server not found pages

  • February 6, 2013
  • 2 replies
  • 1333 views
Hi, Has anyone come across this issue? When creating an email and adding links, all of our page links are correct, but when sending a test email the email comes through with a completely different and incorrect url and instead sends us to a completely different domain with a server not found page. Help!!!!
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2 replies

A
Anonymous
February 6, 2013
Hello Sotera,

Marketo automatically changes links in your email to go through our tracking domain. A number of our customers have set up branded tracking links with a CNAME, much like how you would set up a CNAME for your landing pages.

When you send yourself a test email and the links don't work, and you're certain that the original link works, that suggests to me that there might be a problem with your tracking link. To resolve this, you should contact support.


Thanks,

Autumn
Alex_Wong
Alex_Wong
Level 2
February 6, 2013
We have the same issue, links on email sent out yesterday are not working now even they were working yesterday.

They all go to Server not found page

*****************************************

The requested URL /trk was not found on this server.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

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