Skip to main content
Nick_Nappo
Nick_Nappo
Level 4
May 10, 2019
Question

Marketo/GoToWebinar Registration Syncing Issue

  • May 10, 2019
  • 1 reply
  • 3620 views

Marketo says I have 31 people registered for an upcoming webinar.  GoToWebinar (our integration partner) says we actually have 43.  What would account for this discrepancy?

Thanks!

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.

1 reply

Kevin_McMahon1
Kevin_McMahon1
Level 4
May 10, 2019

Hard to tell what's happening without more information. Try refreshing the sync with the webinar provider at the program level: Refresh from Webinar Provider

I'd also go in to admin and check to make sure the integration with GTW is Active and hasn't failed for some reason.

    Nick_Nappo
    Nick_NappoAuthor
    Level 4
    May 10, 2019

    Our integration with GTW is active, and I just refreshed the sync, to no

    avail. What else could it be?

    On Fri, May 10, 2019 at 12:33 PM Kevin McMahon <marketingnation@marketo.com>

    Terms & ConditionsAccessibility statement

    Loading footer...